24 Hour Child Protective Services (CPS)
Child Protective Services are mandated by Federal and State Law to investigate and respond to all allegations of suspected child abuse and neglect. Reports of abuse and neglect can be reported to
In addition to calling the hotline, Mandated Reporters may fax or email the Suspected Child Abuse Report (SCAR) provided below:
Suspected Child Abuse Report (41.8 KB)
Suspected Child Abuse Report Instructions (41.8 KB)
Suspected Child Abuse Report(42 KB)
Reports of child abuse are to be called into the hotline.
In addition to calling the hotline, Mandated Reporters can fax or email reports of child abuse.
Confidential email address for use by Mandated Reporters
Confidential Fax number 831-796-8529 for use by Mandated
More information about child protection program and forms can be found at the State of California Office of the Attorney General at www.ag.ca.gov/childabuse/forms.php.
Pathways to Safety
Pathways to Safety is a new approach for the child welfare system to respond
to calls that come into the Child Protective Services (CPS) hotline. Through
Pathways to Safety families that do not meet the legal definition for abuse
and neglect are connected with community resources to address the underlying
causes that may have triggered the call to Child Protective Services. With
an emphasis on early intervention, Pathways to Safety offers support and
assistance services to families whose circumstances do not warrant a more
urgent response. The goal is to keep children safe in their home and out of
the child welfare system.
Pathways to Safety is not a program open to referrals. The only entry into Pathways to Safety is by calling the CPS Hotline.
For more information click on the links below:
Pathways Fact Sheet (6 MB)
Pathways At A Glance (622 KB)
Pathways to Safety Presentation (701 KB)
Pathways to Safety Outcome Report 4/10 - 3/11(2.5 MB)
Pathways to Safety Outcome Report 4/11 - 3/12(2.5 MB)
Pathways to Safety Outcome Report 4/14 - 3/15(16 KB)
For More information: 831-783-1244
Family to Family
Family to Family is an approach in foster care services that involves the family and community members in making placement decisions and aspires to find and maintain foster and kinship families who can support children and families in their own neighborhoods. This approach to foster care services builds support to keep families together or to bring families back together.
For more information please go to: www.f2fmc.org.
TTY/TTD Phone #: (831) 899-8248
Foster Care Services
Foster parents are a very important source of care and support for children when they are not able to remain safely in their own homes. Foster parents help children through difficult times with love, comfort, and guidance. While in foster care a child receives food, clothing and shelter. Foster parents arrange for medical care as needed, and help children grow through educational, cultural and social experiences.
TTY/TTD Phone #: (831) 899-8248
Family and Children’s services is a licensed adoption agency that works to arrange permanent home placements for children. Adoption services include recruitment and screening of prospective parents, training and educational services, and finalizing adoptions.
Child Abuse Prevention Council (CAPC)
The goal of CAPC of Monterey County is to reduce the incidence of child abuse and neglect. To achieve this goal CAPC coordinates prevention and awareness efforts in Monterey County. They provide free training for mandated reporters, educators, child care workers, and non-profit agencies that work with children. CAPC is a prime sponsor in support of community events and non-profit agencies who provide an array of family services. Members of the Council are appointed by the Board of Supervisors and represent a broad cross section of public officials, service organizations, and Monterey County citizens.